[Resolved]  Micromax — Problem with MIC and worst service by S3 communications Jayanagar

Address:

Bangalore, Karnataka

Hi, I am purshotham, purchased micromax canvas 4 cell from flipkart on 10/09/2013 having IMEI# [protected]. for the first 3 months the cell was working fine after that the problem started. First, my ear phones started not working when i took the head set to S3 communication they asked for 10 days of time and took my ear phones but after 10 days when i called them they asked for 10 more days..after calling them so many times i finally got my head set after 25 days. the new ear phones which they gave me stopped working after 10 days..i dint go back again to them because I was so frustrated with the service. Second, after 2 more months my phone touch started giving problems. Again when I visited S3 communications they took mobile and set and said then need to replace the touch and they need again 10 days to do that.I was knowing it waste of speaking to them so i just gave my cell and requested them to do it with in 10 days.I called them back after 10 days as expected they asked for 1 more week. i said fine i will wait for one more week, when i called them after a week they were saying they have sent the mobile to head office they need some more time. After fighting with them they gave me customer care number and asked me to raise a complaint. after fighting with the customer care guys I finally got my cell after a month. Requested was 10 days but they took 30 days.. third, after 2 months again my CELL mic started giving problem. other side people were not able to hear my voice. again i went to S3 communications they asked for 7 days, i was knowing they will not give with in 7 days. But finally they gave me after 12 days. i just got my cell last week after getting repaired from MIC problem, they said they have put new MIC, its not even a week now again MIC is not working properly. what kind of material is that, it dint even work for a week? i am so irritated to go back again to that service center. I did a big mistake by believing in Micromax and on indian comany ..I feel have wasted 18K. Worst service from micro max, pathetic spare parts..in a span of 1 year I have visited service center 4 times and my cell was with them for more than 2 months.