Micromax Service Center — Warranty claim

Address:Bangalore, Karnataka

Hello sir


I have Micromax unite 2 A106 on buyed on data of 01/12/2014 on June 24/06/2015 I have updated on my own to lollipop version but I didn't know that it will fill all my RAM I could not able to use whatsapp so I have searched for Micromax service center and it was located near


Address: No: 9, 494/11. UP Royal 2nd Main, 4th Cross, Sampige Road, Malleswaram, Bangalore.
Mobile Number: [protected]
Phone Number: 080-[protected]
Email: [protected]@mmxcheckpoint.com


It was near to my home but we could not find service center my brother call for proper address but they were giving wrong address and taking some help from public finally reached while entering we took warranty after taking it took around 45 minutes after we entering I don't know her name she was telling that it was my fault for update it's ok I asked for put Kit Kat version and they were telling it can not downgrade software into Kit Kat version ones it is updated they were not giving proper answer and she is not telling solution also after around 15min she was telling that unite 2 is problem phone I was shocked listening to her words and she was telling I need to use same whaT I updated lollipop version without using any facebook are WhatsApp like basic phone ..

So I took my phone and about leave the service from inside one guy came outside and telling me that he Can repair my Micromax unite 2 and he was one of staff worker

And I was suprise hearing that voice but he was demanding for 800rs for changing OS that I told OK he can do it's not about money but I asked he can do but I told I need bill for changing OS but he was telling me that he can not give bill ...how can repaired phone doing repair without bill I told to them then what is value of having warrenty and what is difference betwen outside mobile shop and service center what is having of service center when asking for money having warrenty ..and I took my phone from there and give my phone to mobile shop he took 250rs to change OS now my is Good but warranty I repaired outside guys...


Please sir take some action on this service center it is creating bad impression on Micromax from this kind of people
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