[Resolved]  Micromax — Submitted my Canvas 4 A210 to Reliable Service Center Pune

Dear Team,


I have submitted my Canvas 4 A210 to Reliable Service Center Pune on 8th November14. They said you will get sms with in 15 days when it will get repaired. After 10 days I went to service center to enquire as I have not received any sms, I double checked the job sheet number and found that the executive has enter incorrect mobile number.i.e instead of 91 he has entered 97. I went there and they said we have not received the touch screen from company and come when you will receive the sms. I said you peple have entered incorrect mobile number and hence I will never receive the sms. They said we will correct it and he started writing then I dictated 91681.. and he started writing 97687... This kind of illiterate people micromax has hired who cannot enter simple correct number. Again after keeping my handset for 18 days they called me and said that handset needs to be sent to company for repair and you may have to wait for 1 or 2 months more.
After keeping handset idle for 18 days in the service center, they are telling you might have to wait for 2 months more. They said they will send to Noida Company. I do not understand what a pathetic service micromax is providing. They should have sent to company before instead of waiting for 18 days and again 2 months more. Micromax is the good indian company which is growing and I appreciate that it is giving good competitions to foreign companies. They should take care of their customers also by providing good service. This kind of service from Micromax may loose their customer. After buying my micromax mobile I convince my 12-15 family members to go for micromax. From now I will never suggest.


If possible though this complaint site if anyone can do something, it is a request please do that. My job sheet number is W[protected]