[Resolved]  Micromax — Totally unsatisfied with product and the service of the customer care centre

Address:

Gurdaspur, Punjab

Dear Sir/Madam, With very bad experience of your service I want to state you that I bought a Micromax A177 mobile on 24/April/2014 from Perfect times Amritsar. But after use of few days I found that mobile has some problem and not working properly. I went to mobile shop, he suggested me to go to Micromax service center. I went there and handed over the mobile. After few weeks I got my mobile back, but here I was astonished that again after using few days it got in worst condition and stopped working. Again I had visited to service center on September 18th 2014. This time service center has submitted my phone and said that it would be sent to Micromax company for repair or replacement But more than one month has gone I have yet not got my phone back. I visited several time to crevice center but each time I got answer that you will get your mobile after few days. My Job sheet No is as follows:- Name-Rajinder Mahajan Job sheet No:-N[protected] Phone details is as follows:- Model No:A177 IMEI:[protected] Its October, 19 Months gone but yet I have not get my phone back. I request you to plz look into the matter and revert back me with some solution. I am so much frustrated with the service. Looking forward for your support and help. Thanks Rajinder Mahajan Mob:[protected]