Micromax — TV Purchased but lying uninstalled for more than one month instead of dozen of requests | |||
I purchased Micromax TV 32T2820HD81CM(32IN) Online vide Invoice no: HRDEL2/[protected]/825140 which was delivered at my residence on 13/02/2015, same day I called customer care @ [protected] and requested for the installation of the T V, I was given reference no: DEL[protected] DATED: 13/02/2015. Today it is 19/03/2015, and I am still waiting for its installation but nobody is responding, one person called me one day that he will come to install, but he never came and never called me back. As of now Instead of my dozen of complaints there is no response from their side. As the T V is lying uninstalled, has no value for me, so I want the company to take their TV back and pay me the cost I have already paid. Shiban Bhatt [protected]. Was this information helpful? | |||
|
Micromax Informatics customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
There is no after sale service for T V products from this company, so people should first check out all these points, otherwise they will be sad like me. T V purchased one month back but still lying in one corner of room, just like a wasted item
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015