[Resolved]  Micromax — Very poor after sale and service of micromax mobiles as my mobile canvas 114 not get repaired in two months

Address:Kolkata, West Bengal

I have purchased micromax A114 mobile on 7 july 2014. After purchased i found the network problems in my phone. I have deposited my phone to micromax service centre, M/S technique services, chandni chowk, kolkata on 17 july 14 vide their job no. E[protected] and they assured me to collect after repair in just 2 to 10 days. But the phone did not get repaired in 30 days. I have logged my complaint to their customer care main branch(delhi) vide MMX[protected] on date 26 august. The customer care executive says that the phone is to be delivered within 20 days. on enquiring after 20 days they said it is to be delivered in next 20 days i.e. 40 days after the complaints logged with the main branch. sir, very poor response of customer care executives and their staffs as till date my phone not get repaired.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Worst services after sales in the world award goes to Micromax always gives maximum mental pphysical n financial stress to its customer
Hi Ali,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information