[Resolved] Micromax — Very poor after sale and service of micromax mobiles as my mobile canvas 114 not get repaired in two months | |||
I have purchased micromax A114 mobile on 7 july 2014. After purchased i found the network problems in my phone. I have deposited my phone to micromax service centre, M/S technique services, chandni chowk, kolkata on 17 july 14 vide their job no. E[protected] and they assured me to collect after repair in just 2 to 10 days. But the phone did not get repaired in 30 days. I have logged my complaint to their customer care main branch(delhi) vide MMX[protected] on date 26 august. The customer care executive says that the phone is to be delivered within 20 days. on enquiring after 20 days they said it is to be delivered in next 20 days i.e. 40 days after the complaints logged with the main branch. sir, very poor response of customer care executives and their staffs as till date my phone not get repaired. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Worst services after sales in the world award goes to Micromax always gives maximum mental pphysical n financial stress to its customer
Reply
Hi Ali,
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
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