[Resolved]  Micromax — Worst Product & Services - Micromax Mobile

Address:Faridabad, Haryana

Hi, My Name is Prateek Gaur, I purchased a Micromax A250 Canvas turbo handset for 16000 rupees from Flipkart. I have facing touch screen problem after 2 months date of purchasing, so i have submitted my mobile handset to Micromax service center.M/s. Hans Services, SCO No 101, 1st Floor, Main Market, Faridabad-121006 Contact no.[protected] Job-Sheet No. :- R1407FHAR11009714. and did not mention the return date of the mobile handset to be given submitted on[protected]. Service centre staff is very poor in behaviour & cooperation.First of all i had to spend 3 hours in waiting just to submit my phone to them.One of Service centre staff told that Touch screen problem is quite common in Micromax Canavas A250 model & it's a faulty product. he said that mobile would get repaired in next 15 days which is very inconveniencing. He didn't even has given any backup phone. I am very dissatisfied with such poor product & pathetic service support of Micromax. I am cursing myself for my decision of buying micromax against wish of buying Samsung which was recommended by my friends. I can just wish that you will hear my plea. Regards Prateek Gaur Sector-37, Faridabad-121003 Job-Sheet No. :- R1407FHAR11009714 Device Model: Micromax Canavas A250 (Blue)
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Aug 13, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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