[Resolved]  Micromax — Worst service at Allahabad service center

Address:Allahabad, Uttar Pradesh

Sir, i have purchased micromax canvas 2.2 at may2014.. But one day ago my mobile charger and ear phone not working. At 14 august i went to its service center. I wait there 4 hours. Their staff was very slow and not good worker. Then they say today we will replace only one thing. Either charger or ear phone. Its our company rule. So i gave them charger and they give me new charger.today at 16 august i went service center for replacing earphone. Then they said our system says your id have a call for any product. We have to cancel your call. They take 2 hours then said today we cant cancel your call. Come monday. Then i sak about their manager, they said he is absent.you can complain about us.then i said them your system has problem then what can i do. Why i will face.problem. then one staff take my earphone and give me other earphone of any other mobile which was cheaper. It is also not working properly because its not of my set earphone. The replacement of earphone happend without any receipt or document.
Thus i saw micromax service center at allahabad is worsen service center of mobile. It is bothering micromax customer. I m so sad after this service. Now i will avoid micromax sets for future due to this worsen service.
Piyush
[protected]
Allahabad
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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