Micromax Yureka — Bad customer care and service center

Address:

Kozhikode, Kerala, 673323

You said the correct and i have many experience that to not buy a yureka or any of micromax product,
i have problem with this yureka and i contacted the customer care at least more than 50 times to solve
the issue even now they didn't do anything and i went calicut micromax service center Ridham mobiles at
dharussalam complex and they told me it has board complaint and after they asked me 3300 rupees to get
it change and after i have done even after changing the board it has many issues so i checked the same
in another service center they told me Ridham team didn't change the board and they just do some
repairs and billed me 3250 rupees for changing new board, and now i have to change the board again if i
want to use it, and the same is the story about the backpanel and battery both are damaged and its not
avaialable in market so i contacted yureka customer care on 29-1-15 to get it and i paid the amount for
back panel and booked battery at Ridham mobiles till today i didnt received either paid back panel or
battery so its my humble request to all please don't buy a miromax product they are cheating all the
customers who buying a product, and i complained the customer care team if you are not fixing my issues
or not sending my back panel i will suit case against you, that time one of the executive told me ok
you can suite case against us and it will not affect us this is the mentality of micromax and the
executives working with them

Details of payment for back panel (on 10-2-16)

Dear Customer

Thank you for paying with PayUmoney. Your Payment has been successfully processed.

Merchant Name: YU Televentures Private Limited Order Amount: Rs 199.00

Payment ID: 92475046

Merchant Order ID: fae78e0603440bf7c446

Rs/3300 paid against board change bill is not with me right now its in another yureka service centre so
i cant include the details