Mirraw Customer Care

Mirraw Customer Care

Mirraw Online Services Pvt. Ltd.

252, Lucky Mansion, Peri Nariman St, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Phone:
+91 80 8078 1780
Loading...
11
4
Satisfactory Rating
43%
Complaints
91
Responses
39
Resolved
38
Good news! We have a good connection with the company and they're good at resolving user complaints.
FacebookGoogle+

Mirraw related photos (22)

Complaints with pictures are more trusted and informative    View all

Mirraw Customer Care related pictures (22)

Mirraw Complaints & Reviews

Mirraw.com — No refunding even after product return

 shandeep on Jan 8, 2016
My order no. Is M 335613853 and i have requested for refunding for the three items ie all three suits that i have ordered from mirraw site..also i have mailed previously about each and everything..i have sent a parcel containing all three suits in one package and on one address but no refunding has been done its been 1 month.total cost is approximately rs. 2800 please solve this issue as soon as possible .i have sent them all three suits on same address but nothing has been done...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Mirraw.com — Lehenga cancel order

 arvind617 on Jan 7, 2016
Sir I place the order of lehanga but I cancel these product because I purchase another lehanga from your website so sir please cancel my order no.is M 62314580 so pl cancel these order and book new order for these address product I'd 476037 designer cream and pink border lehanga choli...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Mirraw.com — No refund even after product delivered to the seller [Resolved]

 Poonamkk on Dec 27, 2015
I returned order # M765868311 on 3rd Dec 2015 and got the confirmation of the product being delivered to the seller on 10th Dec 2015 by the courier service. I have been trying to reach Mirraw customer care via email and via helpline but there have been no response at all. No return has been initiated towards the return so far, not sure how to contact them....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — Refund of a product

 Meenu222 on Dec 14, 2015
Order ID M733644881 I had placed an order for a saree which I did 'nt liked and returned to the given address suggested by the above mentioned shopping site.I received a confirmation mail from the above mentioned website i.e. MIRRAW.COM .They promised me to refund my money in my given bank account till 28th november 2015 as mail sent by the executive head Mr.Deepak on 23rd november 2015.I have all the corresponding details regarding this deal.I am waiting for favourable reply. thanks your sincerely, Ms.Meenu Bansal 220, janata enclave, dugri, ludhiana-141013...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw — Worst product and misleading details provided for refund

 Archana.2012 on Dec 14, 2015
This regarding the order#M821317020 I have order the ethnic wear but the order which i have revived is completely different from the website picture. I have mailed to the customer care but there is very slow response and not clear policy. I recommend to you all people PLEASE DONT BUY ANY PRODUCT FRAUD...FRAUD...FRAUD......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw — Not refunding my money

 jeniviki on Dec 13, 2015
Dear customer, don't buy anything from mirraw.com. It's a fraud company. They shouldn't refund money. So don't use this online shopping app. It's my kind request. I return back the product but they didn't refund money yet....
Complaint comments  Read comments Complaint category Jewelry & Watches

Mirraw — No response to return product

 sandy2805 on Dec 10, 2015
We ordered "Blue embroidered georgette semi-stitched salwar with dupatta-party-wear-salwar-kameez" on 27 Nov by cash on delivery mode and Order number - M271423521. My wife doesn't like the stuff so thought to return the product. I send mail to team@mirraw.com and got the mail on Dec3 with ticket id 360434 and in the mail they mentioned that "A support representative will be reviewing your request and will send you a personal response (usually within 24 hours)". I didn't get any response any mail or call after that. I sent multiple mail after but didn't get any response even sent mail to anup.nair@mirraw.com,...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Mirraw — Money not refunded after product is returned

 Renuka Bharwani on Dec 8, 2015
I purchased a suit from Mirraw.com but returned that as I didn't like the material. Even after returning the product one month back I have not received my money back. Whenever I call them they tell me it will be credited in 3-4 working days and this is going around since a month. This was my first purchase from this site and is the worst online experience I had. I suggest everyone not to buy anything from this site as they are just into money making and don't care about customers (phones always busy, complaints returned in 3-4 days through mails with standard reply)....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw — Charged for an order cancelled by mirraw themselves

 nivnan on Dec 8, 2015
I placed an order for which got a mail from mirraw that the order was cancelled. But mirraw ended up charging for the cancelled order. When we sent a mail to mirraw saying we have been charged and if they don't reply within two days we would go for a dispute with Credit Card. They didn't bother to reply. But once filed a dispute they replied to the mail asking for transaction details.When we sent all the proofs that we have been charged for what we didn't receive and mirraw themselves have cancelled that order, they say they would refund if I withdraw my dispute. How is mirraw expecting a customer...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — Defective earrings received from mirraw.com

 cpayaln on Dec 6, 2015
HI, I had ordered two earrings from Mirraw .com after going through their website but it is really sad to know that such fraud companies do exist.It was stated in the refund and cancellation section that if the item is found to be defective, it will be returned and money will be refunded.To my surprise, I am seeing so many consumers who have had so many complaints about mirraw.com. I have posted this complaint on this website so that some strict action should be taken.If this is not taken seriously it will simply tarnish the company image, so kindly please email me or call at 943 1113765 to...
Complaint comments  Read comments Complaint category Jewelry & Watches

Mirraw — Dress not as ordered

 Nishasmita Deka Sinha on Dec 4, 2015
I ordered for a dress from mirraw and received it on 03/12/2015 but as i saw the dress it had many faults in it, for example pant piece was not there material was worst not like shown in website one hand piece was also missing order no. M247605351 amount Rs 1082...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Mirraw.com — Dress and necklace

 Shachhu on Dec 4, 2015
My order number is M708636367. I am have returned a product and have not received one product which was ordered on 5-Nov 2015. I am asking for Mirraw.com to refund my amount of 1337/- from long time for both these products (dress 1002/- and necklace 335/-) . I am not getting any replies for my mails or calls . Its really heights of irresponsibility I face. I infact dropped a mail to Anup and Shailesh but still not got my refund amount yet....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — I have returned the product but 30 days over till now I didn't receive the money. [Resolved]

 arunapl on Dec 1, 2015
If you really refund the amount why are hesitanting to give the bank transaction id. If you are not refund the money with in 2 to 3 days I will give complaint against your website.I have all the formalities details and I will post bad comment on your website every where and in all social medias.I will go to consumer court. Order Acknowledgment M150564534...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — Glittery four strings gold plated necklace set item code glitter four str... (#m569690) [Resolved]

 vnarang on Nov 30, 2015
I ordered glittery four strings gold plated necklace set item code Glittery Four Str... (#M569690) on 8 November and full payment done through net banking . still this product not delivered . while i track this order it is showing delivered on 16 November .then i call on this no many times but no one replied . then i email on their registered mail id . in repose i got a mail that assure me that they will help me with in 24 hrs but after a week no reply from their side . my order no was M874223473 . my contact no is 9414330842 and my emailid is vijaykumarnarang"gmail.com...
Complaint comments  Read comments Complaint category Jewelry & Watches

Mirraw — Exchange and return the product

 jonna mouli on Nov 28, 2015
Dear sir/madam good evening this is sudha from vizag i have some problem my order product name magenta saree with embridry order no : M81484863 ORDER ON 21/NOV/2015 received on 27/nov/2015 this product saree damage and colour change please change the my product or cancel the product...
Complaint comments  Read comments Complaint category Online Shopping

Mirraw — Unable to cancel my order: M155070760 [Resolved]

 vikas74 on Nov 26, 2015
Hey, This is regarding order number: M155070760 I placed an order of 1 saree and 1 kurta at 12:53pm today, Both products were added in my cart from few days back. After i placed the order, i realized that the price of the product in cart was not the current one of products. But was the one when i added them in my cart. I didn't notice the amount while doing payment. But just then i realized the bug and tried to cancel the order. But to my surprise there was no option to cancel my order. In your policy it is clearly written that we can cancel our order within 24hrs of ordering. Please have...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — I didn't get my refund yet [Resolved]

 SandyPkt on Nov 26, 2015
I've placed an order and I don't like that product so I returned it to the given address.And I am waiting for my refund almost a month. I've called them and informed about my issue but there is no response from them.Initially they were replied my emails and now they are stopped that and also they are not picking calls.Really disappointing. My Order ID : M136886033 Amount :2099 Placed Order : Oct 25 Received : Nov 2 Returned the product : Nov 4 They informed me on Nov 7, that they have initiated the refund But Still am waiting for the refund...
Complaint comments  Read comments Complaint category Online Shopping

Mirraw — Defective and law quality material- Not responding about complaint

 Jasmini on Nov 25, 2015
Issue: Defective material delivered on 9th Nov; It is more than days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day); this happens everyday......
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — Defective item / no response by e - mail - customer care not picking up phone [Resolved]

 bijenderji on Nov 23, 2015
Order Number: M768203450 Issue: Defective material delivered on 21th Nov; It is more than 3 days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day) this happens everyday, have any solution for this please help us.

Ruchi Sharma
Cont. 09728703116...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Mirraw.com — Defective item / No response by e-mail - customer care not picking up phone [Resolved]

 Kirana Veerhu on Nov 22, 2015
Order Number: M820637360 Issue: Defective material delivered on 9th Nov; It is more than 15 days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day); this happens everyday....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

16 days ago
Mirraw.com
No refunding even after product return
18 days ago
Mirraw.com
Lehenga cancel order
Mirraw
Lost Money
Mirraw
No response to return product
Mirraw.com
Dresses are not same as shown in the pictures on website

Featured Stories