[Resolved] Mirraw — Cancellation of an order | |||||
I ordered a saree at 10pm on 23rd may. Since my wife did not like that i wanted to cancel the order. I tried their two numbers +[protected] and +[protected]. Those two are totally fake numbers, only plays some music and some bull voice. No one ever responses. Then i sent an cancellation request email to [protected]@mirraw.com and someone named pratik zanke from mirraw.com support team responded and told that they are going to cancel the order. I sent the cancellation request within about 2 hours of placing the order and according to their website anyone can cancel orders within 24 hours. But after 3 days i received another email that the order is shipped instead of cancellation and refund. They are not honest business if not totally fraud. Everyone should avoid them Was this information helpful? | |||||
Jun 28, 2016 Complaint marked as Resolved Verified Support May 28, 2016 Mirraw Online Services Customer Care's response Hi salah
Regarding your order we have stopped the shipment for the order number M[protected]
Also we have update the details with our refund team for refund.
You refund will be processed within 7 days .
If you have any query you can email me on [protected]@mirraw.com
Appreciate your support.
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 4 Comments | |||||
Comments
I ordered a suit my order no is M[protected] plz cancel my order
Reply
I cancelled my 2 order within 1 jour and I receive mail who confirmed that order number M[protected]
M[protected] are cancelled. 4 days later I look my bank account and there is 105€ On my two account taken by mirraw so 210! i send mail to ask a refund and they said me that order are already cancelled!
Really bad service
M[protected] are cancelled. 4 days later I look my bank account and there is 105€ On my two account taken by mirraw so 210! i send mail to ask a refund and they said me that order are already cancelled!
Really bad service
I need to cancel my order but there is no option for cancellation.
Please cancel my order.
Order Number: M[protected]
Please cancel my order.
Order Number: M[protected]
Please cancel my order
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+91 80 8078 1780
252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001