[Resolved]  Mirraw — I never received my item or a refund

Website:www.mirraw.com

I ordered online on www.mirraw.com, and was expecting to receive my item. I have my order number, it is : M[protected], But i never received it. And now they have stopped all communication.
I was told by the resource manager that she would get back to me in 24 hours, it has now been over 48 hours and she never got back to me, as well as they are now not replying to emails or messages on facebook or any phone calls, they only reply with auto generated messages.
I am not the only one that they have done this to, on their facebook page there are a lot of costumers that have been cheated like this.
Was this information helpful?
No (0)
Yes (0)
Jun 9, 2016
Complaint marked as Resolved 
Verified Support
May 09, 2016
Mirraw Online Services Customer Care's response
Hi Ambiga We apologize for the delayed response. Regarding the order there was issue and hence the order is delayed . The product is in our warehouse and waiting for the stitching .we will get it delivered to you soon Appreciate your patience
Complaint comments 

Comments

Cannot cancel my order no M[protected]. Please guide me with the procedure or accept my cancellation of order

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mirraw Online Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    575
    Pending
    0
    Resolved
    326
    Mirraw Online Services Phone
    +91 80 8078 1780
    Mirraw Online Services Address
    252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
    View all Mirraw Online Services contact information