[Resolved] Mirraw Online Services — Items not delivered due to incorrect disclosure of value of items to avoid customs | |||||
I ordered products in may 2016. I still have not received the product. I was informed that i am liable for customs be chase the items are undervalued to avoid customs. I've logged over ten complaints, with no response. I was requested to pay customs but when ordering this wasn't disclosed. I want a full refund but was advised i have to pay cost of product feint returned. I haven't even received the product. I paid r 5000 - south african currency Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved Verified Support Aug 18, 2016 Mirraw Online Services Customer Care's response Hi Karishma Sewpal We apologize for the inconvenience caused to you As checked the product is on hold with local skynet office. request you to contact them and get the product delivered to you Also we are trying to contact skynet to get the parcel delivered to you If you have any query please revert back to [protected]@mirraw.com Appreciate your kind support | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
575
Pending
0
Resolved
326
+91 80 8078 1780
252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
Post your Comment