[Resolved] Mirraw Online Services — Product returned but not refunded | |||||
Mirraw sent me a dress which is not what was shown in their website. The material was silk instead of cotton, design is slightly out than that was shown in the picture, shawl was different than what was shown in the picture. Mirraw has a 100% refund if product return but Mirraw staff was convincing me to keep the dress and they will give me a discount for another purchase. I didnt want because it was not what I ordered and I will not wear it. I sent the dress back and through the courier tracking, the product was delivered on 8th August 2016. As of now, I have written numerous emails but none want to acknowledge or refund. I initially said I will get a saree for the same amount I bought but they are not responding to my emails at all. I am frustrated although its a small amount, you need to keep your word and do the necessary. Because they are cheating, I want back my full refund inclusive of the shipping. Was this information helpful? | |||||
Oct 26, 2016 Complaint marked as Resolved Verified Support Sep 23, 2016 Mirraw Online Services Customer Care's response Hi PrisueIt is very unfortunate to know that you faced such issue with us. We apologize for the inconvenience caused to you. Request you to please share the order details on [protected]@mirraw.com We assure you we will get your issue resolved . Appreciate your support. | |||||
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