Mirraw — Regarding my order with status "cancelled"

I placed my order on 14th this month, the transaction was successful . But next day when i tracked my order it showed 'cancelled'. Though i dont know 'why'; right now all that iam interested is in getting the money back. Please if someone could kindly look into dat matter. My order:M[protected].
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Mirraw Online Services customer support has been notified about the posted complaint.
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Dear Monica,

We regret for the inconvenience caused to you.

We understand that you had a bitter experience with us. It's was unfortunate that we had a technical glitch and we are unable to process your order. We once again apologize for every bit of inconvenience you have been through. We have processed your refund as per your request. The amount will reflect in your bank account in 3 working days.

Regards,
Vishwajeet Chaugule.
Customer Service Team Leader.

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