[Resolved] Mirraw — Salwar Suit | |||||
Dear, I booked the Salwar Suit product from mirraw.com on 27 Jun 2016. Within a week i received the product and pay Rs.[protected] product price + 49 Shipping charge). After open the product it was incomplete & i returned the product and informed Mirraw team in call as well email. Mirraw received the return product. When i asked for refund he/she always say we initiated the refund (July 09 2016) & it's refund within 7-8 working days. But didn't received the refund. Again i called customer care & ask but he/she said it will take 24-48 hrs. & i received the email from mirraw like this "We request you to kindly allow us 24 - 48 hours we will send you refund acknowledgement once the refund is processed." But didn't receive refund. Again i call & ask again he/she said it's take time & will refund 3-5 working days. But still i didn't receive the refund. All the support team & member are fraud. Mirraw company is totally fraud. I read lots of complain on internet. Please advice. How this type of fraud company increase their business but no action. Was this information helpful? | |||||
Sep 2, 2016 Complaint marked as Resolved Verified Support Aug 02, 2016 Mirraw Online Services Customer Care's response Hi sajtab
It is very unfortunate to know that you faced such issue with us. We apologize for the inconvenience caused to you. Request you to please share the order details on [protected]@mirraw.com
We assure you we will get your issue resolved .
Appreciate your support .
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