[Resolved] Mirraw — Such a bad and cheap product | |
I am Rianka Deb Biswas.
from mirraw.com I have ordered seven items. Those were gifts to my in laws. Two of the sarees came to be such a bad material that my relatives told me how can I order something. They don't know how to do courier. I told mirraw.com to arrange some reverse pick up as I am disappointed and not satisfied with it. I am in USA for 27 years and never faced these kind of problems as I have so many websites to order gifts. This is my first time that mirraw.com has attracted me and ordered so many items. These sarees were so bad so bad.
I have told several times my relatives they cannot courier and they are keep saying me tell them send the items. 3 seniors have promised me on April 30th that reverse pick up will be on May2nd and May 4th. I was expecting and told my relatives that courier guy will be there. I have called them on May1st, May 2nd May 3rd, Mary 4th, May 5th what happened about the reverse pick up. They didn't bother to updated me anything. Everytime I had to make all the phone calls from USA. They didn't email me with any details. Nobody bothered to update me that they cannot do it. They never let me talk to the mirraw.com owner. Was this information helpful? | |
Complaint marked as Resolved
Verified Support May 22, 2015 Mirraw Online Services Customer Care's response Hi Rianka, We do apologize for all the inconvenience caused to you.However, as we are unable to arrange for a reverse pick up as per your email we have processed a refund of $18 for both the products.We do understand your situation and we will take this as your feedback and in future we will try to give reverse pick up to the customers. The amount will be deposited in your account within the next 7-8 working days.We will also soon share the transaction id with you to confirm that the refund is processed. Appreciate your patience and kind support.
Verified Support May 22, 2015 Mirraw Online Services Customer Care's response .
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
Those were gifts to my in laws. Two of the sarees came to be such a bad
material that my relatives told me how can I order something. They don't
know how to do courier. I told mirraw.com to arrange some reverse pick
up as I am disappointed and not satisfied with it. I am in USA for 27
years and never faced these kind of problems as I have so many websites
to order gifts. This is my first time that mirraw.com has attracted me
and ordered so many items. These sarees were so bad so bad. I have
told several times my relatives they cannot courier and they are keep
saying me tell them send the items. 3 seniors have promised me on April
30th that reverse pick up will be on May2nd and May 4th. I was expecting
and told my relatives that courier guy will be there. I have called
them on May1st, May 2nd May 3rd, Mary 4th, May 5th what happened about
the reverse pick up. They didn't bother to updated me anything.
Everytime I had to make all the phone calls from USA. They didn't email
me with any details. Nobody bothered to update me that they cannot do
it. They never let me talk to the mirraw.com owner.