[Resolved]  Mirraw — Undelivered orders

Hi,
I am from mauritius and i had purchased two clothes amounting rs3900 online on mirraw.com. The delivery date was supposed to be on 26th july, till now i have not received my orders. Each time the sales persons mohseen kazi told me that the courrier company has rejected their invoice since there was error. I had purchased it for my brother's wedding on 14th august, i had to spend money again and purchase clothes in maurtiius and till now i have not received any parcel from mirraw. I don't know where my money and parcel has gone and the customer service is the worst i'v ever come across.
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Sep 17, 2016
Complaint marked as Resolved 
Verified Support
Aug 17, 2016
Mirraw Online Services Customer Care's response
Hi Vidyata

It is very unfortunate to know that you faced such issue with us.
We apologize for the inconvenience caused to you.
The product was dispatched by aramex and will be delivered to you in 2 days
Aramex - [protected]
If you have any query please revert on [protected]@mirraw.com
Appreciate your kind support.
Complaint comments 

Comments

Most market places like mirraw, snapdeal (office just opposite to our office who rent chair, printer etc and never pay back), flipkart dont know what is customer service is.

They just happened to be in the big bang of Indian ecommerce and trying to fool around in hope that some one will buy them and they will be millionaire overnight.

I appreciate you took time to leave the review, because only buyers like you can stop these evils.

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