Mirraw.com — Damaged products

I ordered 2 lehenga son, 1 pair of anklets, Saree belt, bridal set. I decided to return 1 lehenga back, emailed team mirraw - it been almost 1 week no reply...I received damaged lehenga with black stain marks all over and broken anklet, emailed them - no reply. I have emailed them twice and have not heard anything as of yet. HELP!!
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