[Resolved] Mirraw.com — Defective item / no response by e - mail - customer care not picking up phone

bijenderji

Address:

121004

Order Number: M[protected] Issue: Defective material delivered on 21th Nov; It is more than 3 days, but no response to emails on how to return this material and customer care times out waiting for the representative to be free (tried at different times of the day) this happens everyday, have any solution for this please help us.

Ruchi Sharma
Cont. [protected]

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Complaint marked as Resolved

Verified Support

Nov 25, 2015

Mirraw Online Services Customer Care's response Hi, Sincerely, apologize for all the inconvenience caused to you. All the products go under the quality check and then only get dispatched to the customer. This happens in one of case, and we will get this sorted for you. We have sent across an email to you and you can return the products back to us. Kindly send us the products back and we will process the refund.