[Resolved] Mirraw.com — Paid for product but didn't receive it | |||
Hello, Ordered jewellery on their website which i never received. On contacting them, i'm being told that 'somebody' signed and took the package. They are not able to produce any evidence on who signed and i live in a gated community where the security is fairly tight. I think they are either committing fraud or this is negligence. It's been a month since they charged me and there hasn't been resolution. Was this information helpful? | |||
Complaint marked as Resolved
Mirraw Online Services customer support has been notified about the posted complaint. Verified Support Dec 04, 2014 Mirraw Online Services Customer Care's response Hi Mam, Very sorry you feel that way. We are certainly not trying to cheat here. We will resolve the issue for you as requested. Please provide me the Order number, am unable to trace your order with your user id "gsubrama1". You can write directly to anup.nair[at]mirraw.com to get a quick resolution on this.
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252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
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