[Resolved]  Mirraw.com — Poor quality of saree received, want money back

Address:Amritsar, Punjab

Hi team, order no.M[protected]. i ordered a saree on 29-08 which i received after calling so many times to your team, giving me false information everytime i called. it was an horrible experience. the product was not delivered on time. Finally i went to collect it from courier office in my city. the quality of saree is so poor, even my maid will refuse to take it. your company is big fraud. on the site, it seems the product is so superior but the things your company deliver is something else. NOW I WANT TO SEND THAT PRODUCT BACK TO THE COMPANY AND NOBODY IS REPLYING TO MY CALLS, receiving your stupid automated messages whenever i call. STOP FOOLING PEOPLE. WE buy products online to save our time not to waste it on making extraneous calls.
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Complaint marked as Resolved 
Verified Support
Sep 11, 2015
Mirraw Online Services Customer Care's response
Hi Dr Varneet, We do apologize for the inconvenience caused to you. As per our conversation we will get the issue sorted for you as soon as possible.
Complaint comments 

Comments

hi team. i am sorry to say but my problem has not yet solved. After returning saree, you people are still not responding to my calls and e mails...I havent received my money back. I HAVE BEEN ASKING FOR TRANSACTION ID, BUT STILL...AGAIN NO REPLY.. i have seen how you people are responsible ...

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