[Resolved] Mirraw.com — Product did not receive-archana - order m[protected] has been canceled - money already deducted from my account

archana desai

Address:	665
Website:	www.mirraw.com

Hello,
This is kindly to inform you that money been deducted from my account 326dhs for my order.

I have no updates regarding my stuff and you are sending a massage that I am facing problem for payment?

Kindly look in to the matter immediate as I have already paid you and I am not getting my stuff.

Hope you are not fake vendor.

Else I need to post on facebook and other social media site about this issue.

Awaiting for your reply soon.

Regards

Many Thanks & Regards,

Archana Desai

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Oct 14, 2016

Complaint marked as Resolved

Verified Support

Sep 08, 2016

Mirraw Online Services Customer Care's response Hi Archana desai
We apologize for the inconvenience caused to you
With reference to your order we would like to inform you that we have confirmed your order and we have sent you an order acknowledgement for the same.
As it is an international order it takes 12-15 working days for the product to be delivered
The order will come to Mumbai for the Quality Verification first and then we'll Ship the order to your Address. The whole process will take 12-15 business days. Will send you the tracking details as soon as your order get shipped from here.
If you have any query please revert back on [protected]@mirraw.com
Appreciate your support .