Mirraw.com — want to issue a complain against the online butique Mirraw.com for customer harrasment and cheat with customer after full payment | |||
Hello Sir, Mirraw.com is an online boutique. I just order a saree and did total payment. I just waiting for my product and contact with them via mail. Every time they reply my order has been escalated their team will contact me within 72 hrs. They never called me. I didn't get my product as well as I did not get my cash back.I have payed Rs.1092 for my saree. Below is one of reply mail from Mirraw Team member Ravi Kumar. Hi Namita, Thank you for writing to us. With reference to your order M[protected] and concern regarding product not yer delivered has been escalated to our concern team and they will get back to you with the appropriate revert within 48 working hours. Let us know if you have any query. Appreciate your kind support. Regards, Ravikumar Mirraw.com Support Team ( www.mirraw.com ) Help Desk / FAQ: Solutions https://mirraw.freshdesk.com/helpdesk/tickets/161256 Consumer Advisory: In the interest of ensuring safe online purchases with Mirraw.com, kindly follow the below guidelines for any payment transfers. 1. Mirraw uses the @mirraw.com domain and the @mirraw.freshdesk.com for all outbound communication. Please do not interact with individuals with personal email ids as part of Mirraw. 2. Below are the authorized modes of payment a. CCAvenue payment gateway transfers b. Paypal payment to anup.[protected]@mirraw.com c. Bank transfers to beneficiary Mirraw Online Services Private Limited. d. Cash collection services by Delhivery Team with authorized identity proof. Please do not transfer payments to any individual bank account or individuals using any other form of payment. This is my earnest request to surat consumer forum please do the needful and help me to get back cash Was this information helpful? | |||
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+91 80 8078 1780
252, Lucky Mansion, Peri Nariman St, Fort, Mumbai, Maharashtra, India - 400001
I ordered a carpet priced 100+ $, they did not have the color so they emailed me saying that, do you want another color to which I agreed but a week passes still no response so I requested a refund. I got a mail saying they will do a refund, another week passed but no response. I am from Chicago and this was a gift for my sister. I did not get the product which put me in an embarrassing situation and above all they are not giving me a refund. I have never experienced such a unprofessional company ever before. All that they are good at is opening tickets.
Order # M[protected].
Name Thomas Michael
The guy who always opens the ticket is Mr. Pratik Zanke.