Mobikwik — balance debited but not refunded

Address:Surat, Gujarat

i oederd on ebay on 16/11/2014 of an amount rs.621 and make payment threw mobikwik order id AMBK[protected] amount is debited in account but ebay says no payment receive i complain on site ticket id is 1543800 but not resolved plese do something about it
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    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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