Mobikwik — Bill payment failure but not refunding amount

Address:Faridabad, Haryana

Hi, I payed the bill on wrong number by mistake which is not exist. I called to customer care and they saying that bill payment got failed because number not exist but mobikwik team not refunding the amount My Airtel landline number: [protected] Account number: [protected] NAME: ANUJ KHURANA The number I payed the bill is: [protected] (Not exist) Amount - 1235 Date of transaction - 04/05/2015 Transaction id - [protected]
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I am not getting any response from mobikwik. are they cheating people like this. Showing me a fake invoice and actually no bill payed? I want their bank statement in pdf if they actually pay the bill.

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