Mobikwik — Blocked my account without refund my balance

Address:

Guntur, Andhra Pradesh

I have registered in Mobikwik using [protected]@gmail.com. I have loaded money and using my account for last 8 months and has 1500 balance in it. Recently they blocked my account and for unblocking i called their customer care, dropped mail to their registered mail id so many times but never get my issue resolved. They neither unlock my account nor transfer balance to my bank account.