Mobikwik — Didn't Received the Refund

Address:

Ernakulam, Kerala

Respected Sir/Madom, I had made a Payment of Rs - 2300 /- Federal Bank Fednet on 17th October 2014.The Amount of Rs - 2300 /- had been Debited from my Bank Account, and I received the confirmation msg from my bank too.The Payment had been done on 16th October, But the Payment had not yet Credited on My Mobikwik Wallet.I had raised a Ticket regarding the issue this is Ticket number - 1391523. This is My Bank Reference for the Transaction - FN/AFBK[protected]_ZA . Please Kindly Refund back my Money to My Bank account.This is My Contact number - [protected], email id - [protected]@gmail.com . I Request to Kindly Solve My Problems As Soon As Possible. Regards - Sujith