Mobikwik — Disabling of account when account is recharged with good amount. | |||
I recharged my mobikwik wallet on 22 sep 2016 with 1110 rupees. thereafter i recharged one of my numbers using mobikwik wallet for 110 /-. the very next day, i. e. on 23 sep 2016, i again required to recharge my phone so tried to log in my mobikwik account. the application came up with notification that my account was disabled. when i tried to contact customer care, i was not given any viable reason for disabling my account. when i kept calling customer care time and again, they told me some crap of suspicious activity in my account which led to disabling it. they promised some action or notification within 48 hours, but never notified me after 24th sep 2016. the staff is not at all cooperative and customer care executives keep harping the tune of some wague authority to which they have escalated the issue. the whole coop being about tricking people to recharge the account with good money and then disabling their accoun. once the person tries to re enable the account, the mobikwik does not render any help. currently suffering from the same issue. please help. Was this information helpful? | |||
Mobikwik customer support has been notified about the posted complaint. Oct 18, 2016 Pushpendra tata's response Balance deduction & not Reacharge
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2 Comments | |||
Comments
Mera balance deduction ho gaya lekin Reacharge nhi hua two bar Reacharge kiya First time 39 rupees ka second time 100 rupees ka jika number hai mob no.[protected] is number pe Reacharge kiya tha
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