Mobikwik — follow up of my previous complaint

here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account

here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681, 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account

since i created wallet with [protected]@aol.com and then i am not able to access it though i have provided all the necessary documents and info to reactivate my account they are not even responding.they don't even reply adequately and not even related to what i have been expecting from them.these are the ticket numbers 1946253, 1902020, 1860286, 1891586, 1864431, 1775759, 1688192.please make them to transfer my total amount RS9785 to my bank account as early as possible. it had been 10 days since i complained to this site and yet i got no reply from them till date please take necessary action against them.here are newly added tokens which are of no use 1864431, 1891586, 1946253, 2052681 so many issues to use my own money yet i can't login.please ask them to transfer money to my bank account.the following is the reply recieved from them


Created On : 01/25/15

Resolved On : 01/29/15
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Resolution
Dear User,
Namaste!
I understand you are not able to access your account.
Due to technical problem, there was a login issue with your account. However, it has now been resolved.
I have received your Photo-Id proof and therefore your services have been enabled.
I request you to please try to login again to your Mobikwik account using the same User-Name and Password combination.
If you are not able to login to your account, then please try to reset your password by clicking on the Forgot Your Password Link on the home page.
If still there is any problem, just re-open this ticket and I will look into matter immediately.
With you,
Your Happiness Officer
Mobikwik.com
http://about.me/mobikwikpals

yet the problem persists

No proper mode to register a proper complaint

There is no proper mode to register an complaint in your company being a non customer and no number to contact either nobody picks or it goes there is no helpline number

my wallet did not update yestarday

i have add money 200 rupees yesterday by net banking bat wallte did not update there transaction no is IGY937797

idea post paid bill not paid

it I have load this site(mobik wik)and than I have paid my idea bill amount rs.1300 successfuly ref no.[protected]. But the due amount showing pending still. Please do the needful.