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Mobikwik — money not refund

Address:East Singhbhum, Jharkhand

I have add 517rs in mobikwik wallet for order in snapdeal but unfortunately it was cancel.i was mailed so many time for my transcation -CCABL2AFK193 but no customare care person is replying.pls solve my problem as soon as possible and reply me.
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11.03.2015 i will add money from city union bank from our branch..the money was debit my account.but not add my mobikwik account.what i do? my money 100 rupees waste.. please help me
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    +91 93 1392 5342 [Customer Care]
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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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