Mobikwik — My mobikwik wallet is not credited with Rs.50.

Dear Sir, I Hemant Galande, on dated 11/09/2014, 14:04:01 hrs I have tried to credit Rs 50 in my mobikwik account from registered mobile no. [protected], but without credit in my mobikwik account it was debited by net banking. As my mobikwik account was not credited, I could not take benefit of promo code : ENTERMOBI Generated tickets for the same ate : 1179940 and 1197595 Awaiting for your reply. My registered email id is: [protected]@rediffmail.com and registered mobile is: [protected] Proof are attached herewith.