Mobikwik — Cheating on customer's money

Address:Gurgaon, Haryana, 122002
Website:mobikwik

This has been going since 20 sept 2016.

This has reached its highest limit now. Whenever i tried to get this issue resolved which is ongoing since a lot of time something or other happens. I dont feel safe anymore transacting any money with u all people. complaints are in progress since such a long time yet no progress what u all do is just nod ur head and reply with saved messages which is not even relevant to the topic. i am about to move consumer forum and national customer court about insecurity of the money transaction by u all people. my details - soumyajit ghosh with email address [protected]@gmail.com and mobile number [protected].

This is the second time i faced this issue so i have send all screen shots the bank rewardz points were redeemed by mobikwik and the amount was not added in mobikwik wallet.

1st incident happened in 20 sept 2016 where i lost rupees 13.

2nd incident happened in 27 nov 2016 where i lost rupees 21.

Total amont lost is rupees 34.

Please add that amount as u can see the bank has already cleared that amount in mobikwik's name.
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My money is debited from my account for train booking. but no confirmation on ticket.
Tried to reach customer care number times.not able to connect customer care also.

The worst Customer care service i have never seen before by any vendor.

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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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