Mobikwik — Cheating on customer's money | |||||
This has been going since 20 sept 2016. This has reached its highest limit now. Whenever i tried to get this issue resolved which is ongoing since a lot of time something or other happens. I dont feel safe anymore transacting any money with u all people. complaints are in progress since such a long time yet no progress what u all do is just nod ur head and reply with saved messages which is not even relevant to the topic. i am about to move consumer forum and national customer court about insecurity of the money transaction by u all people. my details - soumyajit ghosh with email address [protected]@gmail.com and mobile number [protected]. This is the second time i faced this issue so i have send all screen shots the bank rewardz points were redeemed by mobikwik and the amount was not added in mobikwik wallet. 1st incident happened in 20 sept 2016 where i lost rupees 13. 2nd incident happened in 27 nov 2016 where i lost rupees 21. Total amont lost is rupees 34. Please add that amount as u can see the bank has already cleared that amount in mobikwik's name. Was this information helpful? | |||||
Mobikwik customer support has been notified about the posted complaint. | |||||
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Tried to reach customer care number times.not able to connect customer care also.
The worst Customer care service i have never seen before by any vendor.