[Resolved]  Mobikwik — Request for refund amount.

Address:

Gurgaon, Haryana

Hi Sir, This is for Your Information that ICICI bank approved that transaction was reflected in there site. so request process my request for refund amount. Thank you for writing to MTS. We regret the inconvenience caused to you. This is with reference to our telephonic conversation dated December 03, 2013, regarding dispute on bill payment transaction made in your savings account on November 15, 2013, for an amount of Rs. 1, 545.00. We are looking into your concern and have taken a note of your complaint vide Service Reference number is SR[protected]. We assure you that your concern is of top priority for us. We will update you with the status on on or before December 09, 2013. We look forward for your co-operation and patience in interim. We apologize for the inconvenience caused to you. With reference to your e-mail on Tue, 03rd December '2013 for MDN [protected] about recharge refund, as per our conversation on 05/12/2013 at 02:20 PM we would request you to please contact mobikwik website customer care as you have not recharged your account through mtsindia.inwebsite. We would like to inform you that as per last complaint status we did not find any transaction with the given transaction id. Let us know if you require any further assistance, we would be pleased to assist you. This is inform you that I am Rajendra singh Jakhar recharge 1545 Rs. for MTS Data card(Internet service) on date 15-Nov-2013 by inter net banking(ICICI). end of the completion recharge amount has been deduct from my account no[protected]ICICI Bank). but data did not send in my data card no- [protected] till now. and Mobile kwik payment Tranx ref. [protected]. So request recover my deduct amount in my account no[protected]ICICI Bank). because i have done other recharge in my data card no- [protected]. 1-Transaction ID = BIL/[protected]/Saving Account/ZP1425C130934 2-Date of recharge =15/11/2013 3-Amount of recharge =1545.00 4-Mode of recharge =net-banking 5-Bank name = icici Account Number :[protected] email id :- [protected]@gmail.com contact no. is Thanks & Regards Rajendra Singh Jakhar. Mono-[protected]