[Resolved]  Mobikwik — Transferred funds for online D2h Recharge which is not done (Neither the amount is refunded)

Address:

Ujjain, Madhya Pradesh

Sir/Madam, I am very upset & dissatisfied with MOBIKWIK services..It Always use to harrass customers.. I have made an online recharge for my Videocon D2h through Mobikwik by online payment on 12th sep...Also the company gave me a message on my mobile that the recharge was done successfull..(Order No.- [protected]) But when I made contact with Videocon D2H with reference to recharge(Consumer id[protected].. They told me that problem is with mobikwik(The company have not paid the amount to videocon & thats y our account is not recharged).. Then the biggest problem I faced that there is no consumer contact no. for Mobikwik users so the users can contact the company... I mailed the problem to the comany by making a complaint ticket No.1194383 (which the comapny closed & told that it was the problem of videocon)... Also company tol to remitt Rs. 230 for the recharge which is not been received by me up till now... CMA ANIRUDDH GUPTA B.Com., A.C.M.A., M.B.A.(Fin.), L.L.B., PGDFM, L.L.M.(Pr.) Mobile-[protected]