Mobikwik.com — recharge not done

Address:

Chennai, Tamil Nadu

on 5june2014 I have recharged my mobile number [protected] for Rs 120 thru mobikwik.com.my transaction ID is [protected]. but my recharge not done.on 6june 2014 I have opened a ticket by number 783686.I got a feedback saying there is a technical error and you well get your money back.idont get refund of money so on 10june2014 again I opened one more ticket by number 799439 to track my money.But till today I don't get any feedback or refund.so kindly do needful to me. Thanks Ramesh