[Resolved]  Mobikwik.com — Refund recharge amount

Address:

Agra, Uttar Pradesh

Hi sir, Its Aman Singh here ([protected]@gmail.com ) is a user of Mobikwik.com, my user id is [protected]@gmail.com Im a often use mobikwik.com for mobile recharges and never faces any problem with mobikwik.com But this is First time im Complaining . My complaint is all about recharges which i had done in the very first hour of today's begenning 25th april 2014 ( between 00:00 am to 01:00 am) at night. i had login to my account in Mobikwik.com and succesfully added 200 rupees from my Canera bank master debit card - [ card number [protected] ] . I had done two recharges for my airtel number - [protected], my first recharge of rupees 25 /- goes succesfull but i didn't get any messege of recharge confirmation nor any amount in my airtel account but the amount deducted. I retry to do the recharge ..second time i used to recharge with rupess 50 /- on my same airtel number and the same thing happens again . my first order id - [protected] my second order id - [protected] i dont get any recharge...no any messege no any amount and payment of both of the transactions is deducted from my mobikwik account balance which was rupees 206/- before transactions and after transactions the current balance is rupees 131 /- so its requested from Mobikwik.com to please refund my recharge amount of both recharges of 25 + 50 i.e. total 75/- rupees to my mobikwik account . i dont get any recharge no any amount please refund my amount.