[Resolved]  Karbonn K505 — DEFECTIVE PRODUCT

Address:

Nashik, Maharashtra

SIR,
I HAVE PURCHASED THE MOBILE HAND SET ONLINE FROM SNAPDEAL ON 15/2/2012. AFTER 3-4 MONTHS ITS JAG BALL GOT INOPERATIVE
I MADE IT FREE REPLCE FROM AUTHORISED KARBONE SERVICE CENTER AT NASHIK .AGAIN AFTER 3-4 MONTHS TRAK BALL GOT INOPERATIVE .AGAIN IT IS MADE OK BY AUTHRISED CERVICE CENTER AT NASHIK. IT WORKED OK FOR 2-3 MONTHS. AND TRAK BALL FAILED TO WORK 3rd TIME .KARBONN CERVICE CENTER GAVE IT REPAIRED IN MONTH OF FEB-2013. IN 3rd TIME BUT NOW THE WORANTY PERIOD IS OVER CERVCE CENTER WILL NOW CRARGE FOR IT .THE MOBILE HAND SET NOT WORKINDGDUE TO TRAK BALL.

SO I CAN SAY THAT THE PRODUCT (MOBILE HAND SET . MODEL KARBONN K505) HAVING DEFECTIVE MANUFACTURING DESINE .AND THIS WILL REPIDLY GET FAULTY IN ITS LIFE .SO I CAN NOT AFORD THE REPAIRING CHARGES ,BY 3-4 MONTHS REPITEDLY.

DETILS AS FOLLOWS :
NAME OF PRODUCT: MOBILE HAND SET -MODEL KARBONN MED K505 WHITE COL.
RETAIL INVICE No.: ST-298466 ITEM COAD SP-KRBN-505-WHT.
DATE: 15/02/2012
SHIPPER'S ADDRESS: SPINAL TRADECOM PRIVET LTD. 246, 3rd FLOOR , OKHLA IND. ESTATE. NEW DELHI-110019.
SNAPDEAL REFERANCE No. : #P[protected]
AWB NUMBER : LO0443601 FIRST FLIGHT.
TIN/ CST No. : [protected]

SO I WANT
1 ) TO GET ANOTHER MODEL( NOT KARBONN K505.) FROM KARBONN COMPANY. OR
2) RETURN MY COST OF MOBILE HAND SET WITH COMPANSATION (e.i. COST OF MOBILE HAND SET IS RS1999/- + RS 3000/-
3)