Motorola Defy Plus — no customer service / fraud

Address:Jabalpur, Madhya Pradesh

, a month ago i bought motorola defy plus and yesterday it has completely stopped working.
it wont switch on, and just in case if one leaves battery inserted the phone starts heating up.
i am from jabalpur, madhya predesh. till yesterday when i called[protected] i was told the service center of jabalpur is working and is operational, but when today morning i visited there i was told it is not intaking any phone for about 3-4 months, with excuse that they are unable to log in.
then again i called[protected] number and they told to talk mr. chintan regarding my problem.
first three attempt he did not pick up my calls, after picking he tells, yes jabalpur np electronics service center is closed as there are very less customer complaints in jabalpur and it will not be working ever again in his knowledge. then he tells me to submit my phone to bhopal service center, after reading your experience i am extremely afraid that like your cell was mis handled, similar manner my defy plus will be.
also mr. chintan included that in bhopal only software problems are rectified for further hardware problems mobiles are forwarded to chennai.
the drfy plus considered most rugged set of mototorola, water, shock and dust resistant phone, it just stopped working on itself not even a single drop of water was ever spilled on phone.
its very difficult for me to go to bhopal and submit my mobile there and wait for months to get it back.
highly regretful experience.
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