[Resolved]  Samsung India Electronics Pvt Ltd — FRAUDULENT

Please provide as much information as pHi Samsung, This is suresh, i bought the "Samsung Metro DUOS C3322" mobile on 18-April-2013 on the below mentioned address Details are the details: [protected][protected] Moorty&Sons (SAMSUNG SMARTPHONE CAFE) SHOP NO.31, ADITY ENCLAVE, AMEERPET, HYDERABAD-500016. PHONE:[protected] Invoice No: 495 Model No: SGH-C3322 METRO IMEI No.: [protected] Battery No:BD1D227ES/4-B Problem: some times switched of[censored]nexpectedly.. To resolve the problem i visited to the below mentioned authorized service center, SAMSUNG AUTHORIZED SERVICE CENTER, Ameerpet, Apollo Pharmcy Enclave, Opposite Chandana Brothers, Ameerpet, Hyderabad - 500016. [protected][protected] I visited on 03-Sept-2013 and i requested for re-image the mobile software. initially they told that it will take 2 hours, so i stayed there then later service center manager told me that it was not a software problem it is hardware problem,so it will take 1 day to resolve. then the coming next day i visited to the service center, here the first thing is my battery got changed, and replaced with some battery, and they told it's mine, so i verified my battery no. on my bill and asked to manager, now they told that it was misplaced and replaced with some battery but unable to switch on, again i asked to manager then with out my notice they replace with near to expiry battery. now they are playing games. here not doing any service they are changing the under warranty genuine parts and replacing with other mobiles which are not in warranty coverage. This is the WORST Samsung authorized Service Center in ameerpet and the Manager is too worst fellow here,,and the staff is too irresponsible. Please take some serious action on this stupid service center, Regards SURESH [protected]