Samsung S3 — Pathetic customer dealing

Address:

Gurgaon, Haryana

I went to dawar open world showroom today for just enquiring about how to connect my Samsung s3 wid laptop. The phone was purchased from dawar only. The dealing executive over there was so casual n unproprofessional that he hardly listened to us at the first place n later without explaining properly to us regarding the settings he simply deleted the existing data of the phone. I had many important files in the phone which were deleted by him without proper explaination. This has created a lot of mess up at the store n harassment to us. The executive was very casual n smiling even after messing up with the customer.

I fail to understand that for the owner of the showroom is it not important to make sure that the customer is satisfied n leaves the store with a smiling face. This has been the most pathetic experience of my life n in case no action would have been taken against that executive u would surely go to consumer court for his absolute improper n ridiculous behavior.

Chanchal Sharma