[Resolved] Sony Xperia J Series — phone heating during charging and long talk | |||
Dear Sir, This is susheel chaudhary working with a reputed national media group. I purchased Sony Xperia J series on 11 April 2013 costing Rs 14,500 for the first time, but due to the phone heating problem and network problem, I applied for the exchange of phone on 17 April 2013 at its authorized service center in noida. I got a new phone on 22 April 2013 and during the testing of cell phone at the service centre premises I found that mic of cell phone was not working and from there only again I returned the cell phone for exchange at the same service center for the second time. The third time I got a phone from the company on 8 may 2013 and again I faced the problem of phone heating during charging and long talk. At the same time i again forwarded the cell phone for replacement and this time I demanded my money back, but I got no response. I want to let you know that I don’t have trust on Sony’s cell phone and I want my money back and whatever the process going on from the company (sony) is not at all satisfactory. So please consider my complain as soon as possible and please come forward with the positive response. Thanks Susheel Chaudhary [protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
This phone have much more problems & sony dont take action on this matter. I think you should go in consumer court.If you need document for case in consumer court, You can call me.
Ashish kumar
[protected]
Ashish kumar
[protected]
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Regret the inconvenience caused. Our team is already in touch with you for this concern. They are already working to resolve your concerns. Please give them some time, they shall be in touch with you soon.
For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com
Regards,
Sony India Team