[Resolved]  Xolo A 700 — service

Address:Gandhinagar, Gujarat

my name is gaurav. I am living ingandhinagar. I had purchased xolo a700 few months I. on 1st week of june my display has been broken. than xolo care arranged pickup at 6th june by fedex express. nd tracking number is[protected]. and my complain number is[protected]. they also told me to give back to you with in 5 days but nw its more than one month i am worried about my phone. My email id- [protected]@gmail.com, [protected]@gmail.com. please help me i need your help i am final year student and i have to study online.... every time they tell me that your phone is under repairing but its too much.... plz do something....
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Complaint marked as Resolved 
Verified Support
Sep 23, 2014
Xolo Customer Care's response
Dear Mr.Trivedi Thank you for giving us a chance to assist you. This is in reference to your complaint dated 08.07.2013 regarding XOLO Smartphone A700. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in
Complaint comments 

Comments

That's why you should never buy branded china phones like Lava xolo, Micromax, Maxx, Karbonn etc etc. Their phones work only for a certain period of time as the raw materials used are of inferior quality, and thats how the price is low for the phone. If it works it works otherwise money down the drain.
ya you are right bt i have only display broken problem bt service of care is worst ... if you have any idea how to get back my phone than plz give me some ideas...
Well this being India & we being Indians do the best trick in the book. Throw a fit! Start shouting about consumer court, media, biwi bache bla bla and hopefully you shall get back your cracked screen.
Xolo company should change name xolo to nalo . Its more then 1year bt i didnt get my phone back. After such long time he just reply ... Nalo customer no care company ... I donate my nalo A700 to company... I[censored] want to sell phone you should give proper service ... Think at least once in a life... - infinitive rating

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