Aircel Ltd. — Fake Promises | |||||
Dear Sir/ Mam!! I Rajkumar Mondal Resident Of West Bengal, Suri. I Am Using A Aircel Number [protected], Ported this number from Airtel. They Promise me to give lots of benefits and best services, But Now i am afraid from their services. Today itself when i called on toll free of 121 of Aircel they Told me that you will get the full Talktime of 30 In the Recharge 30. But when I recharged i got less balance like about Rs. 23.70 Only. When I called Customer Care About This They Told me that we stopped this services but in tolll free they are providing this service and after that the Customer executive told me do whatever you want to do. This is not the first time they are doing the fraud. They always used to do do. Sometimes they actived some value added services automatically and deduct the money. They promise a lot and make fool of the customers. And the main Problem is that when we try to call customer care it takes 3-4 days to reach. It always happens. I Will be very thankful to you if you take legal action against them. Thanks Rajkumar Mondal [protected] Was this information helpful? | |||||
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Comments
My friend submission of ID proof’s is a statutory requirement which needs to be followed by all telecom players. It’s strange that it took such a long time to activate your number as mine was activated the same day I purchased the sim- I am sure there may be a technical glitch… Have you tried the pocket internet it works great….
ooooooo'h aircel servicesis totaly bad, means i m a postpaid customer of aircel connection. i use it b'coz internet unlimited free browsing on my pc.this plan monthly rentel is 99rupees no other charges r not include my bill even incoming no.s clip charges of rupees50 i not activated in my bill.okkkk its fine but my first bill when i recived i realy socked b'coz my bill is 271.but i ignore it and paid 271rupees.my next three bills genrate more than 250rupees.when i call customer care employs he told me u had paid in ur bill incoming clip charges wrothsRs.50.but i told him this services i dont activated.he told me i will check sir.i told yes u will check in ur computor.after checking he told me yes sir in ur way u dont asked any thing to our selves activated this kind of services.so sorry for our mistake.but i asked him u had allready charged Rs.150 extra in three bills to my self.then he told me sir ur complaint i forward to my senior employes and after 24 hours we give u a particular solution...now three months gone past no one calls me after my complane so u will say that aircel services "god save me"...
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+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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Aircel — Make FOOL of Customers
I Wasim Khan purchased a new aircel no. from IITF on 22.10.09 from aircel outlet. They told me to activate within half an hour. Bt its not activated till 3 days. I also went to their Aircel Store in Faridabad as nearby me but they told me to go for the same for activation. After 3 days I asked for my friend to activate my no. which has gone to the same place then he activated my no. Its okbt its too much
on 3rd dec'09 aicel has disconnected my outgoing calls so when I make call to customer care they told me that their document is nt submitted. Then i go to aircel store and again submitted my ID with photo they activated my number..
So I am totally unsatisfied with their services and consumer behaviour.