[Resolved]  Bharat Sanchar Nigam — BSNL recharge successful for free sms, still balance is getting deducted.

Address:

Kolkata, West Bengal

I recharged by BSNL no. [protected] using rechargeitnow.com on[protected]:34. Recharge was successful and I even got a message of successful recharge of Rs. 31 for free sms for 30 days. My order no. was BS[protected]. Even after that, whenever I am sending messages, my balance is getting deducted. Whenever I am trying to call BSNL customer care, its not getting connected. I feel like being at a losers end now, being a BSNL customer. I was hearing these issues about BSNL consumers for the past several months, and I now myself is facing this issue. BSNL care service has deteriorated since past couple of years. I feel pathetic.