Bharti Airtel / Airtel Prepaid SIM — Activation of service on my prepaid number without being asked for | |||
My mobile was stole on 28th April 2013 around 9:30 am along with my airtel prepaid sim in it. I had a balance of Rs. 216.64(approx) on that very day in the morning. I instantly reported to customer care of airtel 121 and asked them to deactivate my prepaid mobile number(which was [protected]) and accordingly they deactivated the number and stopped all services on that number around 10:30am. The phone/number was switched off from the moment it was stolen. I was issued a duplicate sim around 4:00 pm of 29th april. When i checked my balance it was found to be Rs. 3.64 only, thereafter i checked for services activated on my number, i was shocked to know that two services namely, LocSMS Free 88 for Rs.88 and 2G internet for Rs.125 were activated on my prepaid number at 12:03PM and 11:57 AM respectively on 28th April 2013. How is it possible that these services were activated on my prepaid number around 12:00 pm on 28th april even though the same number was already stopped/deactivated one and half hour before. Also the same number was kept switched off after it was stolen by thief. Airtel has resorted to these wrong techniques to generate its revenue which is unethical in nature, kindly report this matter to the management of Bharti Airtel. Thanx and Regard, Mr.Arjun Singh Alternate Contact number: [protected] Email: [protected]@gmail.com Address: 236 Chauhan Mohalla Rangpuri New Delhi -110037 Was this information helpful? | |||
 12 Comments | |||
Comments
Activation new number
Airtel Prepaid — about activation of services
i have purchased a prepaid card of airtel for the use for internet service, and recharged it with 401 rs on 20 august at 8:45 pm and as they said this service will be activated within 48 hrs, but after two days when i called their customer service they said that saturday and sunday are counted as off days so your scheme will be activated on monday at 8:45 pm, then i again called customer service on monday at that time they told me that another srevice is also active so we need to shut it off then your mobile office service will be activated and it will take 24 rs then again i called customer service as the service was yet not activated but today also they said something similar and asked me to wait for another 48 hrs, and when i asked for refund of money they denied of any refund.the details are as follow
sim no.[protected]
mobile no. [protected]
request reference no. [protected], [protected], [protected].
I also have a problem with airtel. My wife is having the airtel lifetime sim in airtel. We have not subscirbed to any of their services. But they give a message that you are subscribed to Cricket Messages and will be deducted Rs. 3 per day. They give an option that if you want to unsubscribe sms UNSUB to 54321. I got some cricket message and they deducted Re.1 for each message from my mobile. Then I tried to unsubscribe and I got a reply from 54321 that I have been unsubscribed from the cricket messages. But still then also they are sending & deducting money from my account. I want to share this information with everybody and don't take any airtel connection. I dont have any numbers to complain regarding this to their customer care.
Airtel Services — Activation of SIM
D/Nodal Officer,I was issued with a DUPLICATE SIM on 08 oct 09 at sector 4 , DAWARKA, N Delhi, as I had lost my mobile. The airtel rep at the counter Mr. NIRBHAY who is quite ignorant of the procedures and has a NEGATIVE attitude informed me with a lot of reluctance that my sim will be activated with in 48/72 hrs.However UNFORTUNATELY even after 90hrs my sim is NOT (R) NOT activated.
On enquiry from cust care it was found that request for activation of my sim was NOT forwarded by the Airtel outlet at sector 4( i.e, Mr Nirbhay has failed to do his job). Visited Airtel outlet on 11 oct 09 at 1930h to find out the reason for non activation of sim.Mr.Nirbhay was not in no mood to listen to my greviance. in fact his attitude is not conducive for dealing with customers.
I hereby request you to take corrective measures and ensure that my sim is activated at the earliest and to properly train your staff in dealing with hapless customers.
Airtel Sim — regarding service of sim
dear sir,i am bineet kumar pandey,s/o shivnandan pandey and i bought a sim card in delhi since saturday.the shop keeper told me that your sim will start since monday but still tuesday my sim could not be started.my m.nois :-[protected]and my sim no:[protected].plese help me sir recently.i am in problem.for this act of kindness I am always oblised you.
Airtel Prepaid — activation of services without asking
hellow sir my name is devinder garg and my number is [protected].and airtel prepaid providers has activated radio on my mobile without asking..that was 16th june and from that ay i have been chardeg 30 rs per day...i have deactivated it couplle of times but the agin activate it.please take sme actions My m no-[protected] disconnected of service pl connected of service
my mail [protected]@rediffmail.com
now m no-[protected] pl call me
my mail [protected]@rediffmail.com
now m no-[protected] pl call me
Namaste Mr. Singh,
We would like to inform you that your concern listed 29 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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We would like to inform you that your concern listed 29 April 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — Prepaid number activation
I've been a airtel customer for last 6 years. recently I bought a new number. I had fulfilled every documentry requirement but my number was disconnected after 2 days since my address proof and ID proof never reached their HO. Again I deposited my proof at their outlet at Lajpat Nagar (Delhi). But my number was again disconnected after 2 days. When I visited the store the told me that it will get activated within few hours but my number is still not working. Also the executives sitting at the stores are very ill mannered and are un cooperative.The company has started cheating its customers. Their motive is to sell their product by hook or by crook.