BSNL / CellOne Prepaid Number — deactivation of Folli service

Address:

Nawanshahr, Punjab

I have been charged 5 rs per week from last two moth the service of follo which was activated from compny side not from my end i have called customer care 5 time to deactivate this service and evry time they said that service is deactivate even they didnot gave me the compliant no.but the balance of rs 5 is countinusly detect from my account ..so pls help me to sort out this