[Resolved]  Idea Cellular Delhi Postpaid — Very high unbilled usage

Address:

South Delhi, Delhi

Hi,

I am using Idea postpaid mobile [protected] (Delhi-NCR Circle) and using "New Combo-249" bill plan. Idea has blocked by outgoing call and GPRS facility twice on the pretext of high unbilled usage. As per their billing practice, if i want to use this plan up to Freebies level only (400 calling minutes, 400 SMS and 1GB data on 2G), then I have to make my credit limit as Rs. 21000/-.


This is pure cheating by Idea that you present the unbilled amount on irrational basis and force the subscriber to pay very heavy amount every day saying that your unbilled usage is high. I have complained to them on various occassions and the same stereotype reply has been given by them.


Please help me out

Regards

Arvind Yadav