[Resolved] Paytm / Reliance Communications — on-line recharge of mobile | |||
dear sir, i had applied to recharge of our mobile no. [protected] (reliance GSM) with rs.20- (twenty only) on dated 08.07.2013 through on-line net banking , services provided by paytm.com My bank account has been debited with the same amount shown as To Trsf. INB PayTm Mobile Solutions Pvt. with Ref. No.[protected]IGJ9285902 trsf. to [protected] PayTm Mobile Solution The order no. generated at PayTm is[protected]. but neither our mobile has been recharged with any amount nor money has been refunded in my bank account so far. i have also complaint at customer care at paytm.com which is provide by paytm services but no response received from their end. kindly do take needful step in favor of me. thanks. kalp [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear there,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Amount of Rs 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.
You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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Reliance Communication — debit cash balance
Date 29/09/2010dear sir,mam
my rilance mob no [protected] last 1 year when our recharge my mobile any ammount .compony dabited all amount any call ,sms without any uges when our complient co computer service down . each and every timethey tell us call after one hour. no suficent ans replly co person and web world.
pls halp this mater and save my vastage money.
thanks
jatin gudka
[protected]