mobilefun — product undelivered.

Dear Pabitra,

I am very sorry that you have not received your Parcel. I can offer you a Free Re-shipping (express service) of your order or give you refund. once again, please accept my sincere apologies, we will make sure that this will not happen in the future,

thank you,

How long will it take for me to receive the product?

My address is : Flat no 135, Building no 1. Amba Nagri, Vishrantwadi, Dhanori road, Pune 411015. Maharashtra, India.

My order no: 4675186

Pabitra Mazumdar

Dear Pabitra,

The Compatible HTC One M8 In-Car Mount Cradle Case is not in stock. We will have this product again in 3 to 5 working days, after which we will send to you by express service.

pls let us know if you have any more questions regarding this,

thank you

Please let me know when you ship the case Compatible HTC One M8 In-Car Mount Cradle.

Pabitra Mazumdar

Please reship the product. I hope there will be no additional charges for the same. Please let me know ones you have delivered the product at your end, also please let me know by when I will receive this product.

In some of your other emails you mentioned you have issued a refund. Please clarify what you will be doing. I prefer to have the product reshipped to me without any additional charges via DHL Express.

Product: Case Compatible HTC One M8 In-Car Mount Cradle.

My address is : Flat no 135, Building no 1. Amba Nagri, Vishrantwadi, Dhanori road, Pune 411015. Maharashtra, India.

Regards,
Pabitra Mazumdar

Dear Pabitra,

I am very sorry, there was a miscommunication from our part, in which my colleague accidentally refunded you.
Please accept my sincere apologies, as not everyone is aware of the " Consumer complaints.in" website.

However I will let you know when the - Case Compatible HTC One M8 In-Car Mount Cradle. - is in stock, so you can re-order it, with no shipping charges. We will arrange a DHL Express Service in which you will receive your product within 3-5 working days.

Pls accept my apologies and let me know if you want to take this offer,

thank you very much

I appreciate you following up. I haven't received the refund yet. Please let me know when the Case Compatible HTC One M8 In-Car Mount Cradle is available. Only on receiving the refund will I order the product again. Please see to it that this issue is treated as resolved only after I receive the delivery of the product as per your commitment.

Pabitra Mazumdar

Dear Pabitra,

The money has been refundend, and we have got the case Compatible HTC One M8 In-Car Mount Cradle in stock! You should be able to make the order now, pls let me know when the amount shows in your account, so I will guide you through the purchasing process with free Shipping.

Thank you

Dear Pabitra,

you money was refunded on the 12th of May and will show up in your account in the following week (it may take 5 to 10 working days)
But the good news is that we have got the Case Compatible HTC One M8 In-Car Mount Cradle in Stock!
Pls let me know when you place the order and I will guide you through the purchasing process, for your order with Free Shipping!

Thank you

Hi Pabitra,

Your money was refunded on the 12th of May and will show up in your account in the following week (it may take 5 to 10 working days)
But the good news is that we have got the Case Compatible HTC One M8 In-Car Mount Cradle in Stock!
Please let me know when you place the order and I will guide you through the purchasing process, for your order with Free Shipping!

Thank you.

I haven't received the refund yet. Now what?

Dear Pabitra,

Our customer service will team will contact you directly to your email address

I can confirm that your refund was processed successfully.

I have received the refund. Thank you!